Answered By: Darcy Gervasio
Last Updated: Jun 12, 2017     Views: 1507

Purchase College Library has a text message reference service. You can send the Library questions via text message (SMS), and a librarian or library staff member will text you back with an answer.

How do I use Text a Librarian?

It’s easy. Just follow three simple steps:

  1. Text your question to (914) 873-1711*
  2. A librarian will respond as soon as possible!
  3. Save us in your contacts and text us when you’re on the go.

*Note: This number is for text only. To call the Library, dial (914) 251-6401.

 

When can I text the Library?

The text reference service will be available during the following hours:

Summer Text a Librarian Hours:

Monday-Thursday 9:00am - 9:00pm
Friday 9:00am - 4:00pm
Saturday - Sunday Unavailable (Library Closed)

 

Regular Semester Text a Librarian Hours:

Monday-Wednesday 9:00am - 1:00am
Thursday 9:00am - 1:00am
Friday 9:00am - 4:00pm
Saturday 12:00pm - 7:00pm
Sunday 12:00pm - 1:00am
 
Text us any time day or night and you'll receive an answer as quickly as possible, generally within 10 minutes during the regular service hours listed above. If you text us afterhours, your question will be answered when the next shift begins.

Note: If the Library is closed for a holiday, weekend, event, or weather emergency, Text a Librarian will not be available. See Library Hours for more info. If you need assistance when the Library is closed, please use our 24/7 Chat service.

 

How much does it cost?

The Library doesn’t charge a fee for using Text a Librarian; however, standard messaging and data charges from your cell phone service provider may apply. 

 

Who is answering my texts?

Text a Librarian is staffed by reference librarians and circulation supervisors who work at Purchase College Library. We are real people (not robots!). Unlike Ask Us 24/7 Chat, Text a Librarian is not staffed by people at other libraries. So go ahead and text Purchase College Library... we're always happy to help! 

 

How do keywords work?

Keywords are a great way to get fast info about the Library. Send a single Keyword or Key phrase in the body of your text, and you'll get an automated reply for frequently asked questions. For example, you could text us keywords like...

"HOURS" to get a text showing the library's hours of operation

"WIFI" to learn how to log in to the wireless internet in the library

 See this list of all keywords.


Scan this QR Code with your smartphone to text a librarian now! 

Can't scan it? Download a QR Code Reader like RedLaser.

qrcode

 

Related Topics

Contact Us



You can also use this form to submit a chat question. Try that if you're waiting too long.

This service is staffed by librarians from New York State, as well as other parts of the country. You will not necessarily be chatting with a librarian from Purchase College.