Answered By: Darcy Gervasio Last Updated: Apr 06, 2016 Views: 1289
Text Us! Purchase College Library has a text message reference service. You can send the Library questions via text message (SMS), and a librarian will text you back with an answer.
How do I use Text Us?
It’s easy. Just follow three simple steps:
- Text your question to (914) 873-1711*
- A librarian will respond as soon as possible!
- Save us in your contacts and text us when you’re on the go.
*Note: This number is for text only. To call the library, dial (914) 251-6401.
When can I text the library?
The text reference service will be available during the following hours:
Regular Semester Text Us Hours:
|Monday-Thursday||9:00am - 1:00am|
|Friday||9:00am - 9:00pm|
|Saturday||12:00pm - 7:00pm|
|Sunday||12:00pm - 1:00am|
Note: If the Library is closed for a holiday, weekend, event, or weather emergency, Text Us will not be available. See Library Hours for more info. If you need assistance when the Library is closed, please use our Ask Us 24/7 Chat service.
How much does it cost?
The Library doesn’t charge a fee for using Text Us; however, standard messaging and data charges from your cell phone service provider may apply, depending on your phone plan.
Who is answering my texts?
Text Us is staffed by reference librarians and circulation supervisors who work at Purchase College Library. Text Us is staffed by real librarians (we're not robots!). Unlike Ask Us 24/7 Chat, Text Us is not staffed by people at other libraries. So go ahead and text Purchase College Library... we're always happy to help!
How do keywords work?
Keywords are a great way to get fast info about the Library. Send a single Keyword or Key phrase in the body of your text, and you'll get an automated reply for frequently asked questions. For example, you could text us keywords like...
"HOURS" to get a text showing the library's hours of operation
"WIFI" to learn how to log in to the wireless internet in the library
Look for posters with keywords around the library or see this list of all keywords.
You can also use this form to submit a chat question. Try that if you're waiting too long.
This service is staffed by librarians from New York State, as well as other parts of the country. You will not necessarily be chatting with a librarian from Purchase College.