Answered By: Darcy Gervasio
Last Updated: Aug 06, 2024     Views: 20

The Library strives to use patrons' preferred names whenever possible. If you have changed your name, MORE Card, or email address, you will also need to let the Library know so that our staff can update your My Library Account.

Important note: Your My Library Account needs a valid, active email address to grant you access to the following: finding full text of electronic articles and ebooks via Discovery Search; requesting Interlibrary Loans; checking out physical library materials; logging into library databases remotely from outside the Library. If you are unable to log into Discovery Search / My Library Account, it is very likely that the email you are using is not correctly registered in our Library Management System.

If a student changes their preferred name with the Registrar's office, updates their MORE Card at the Parking & Card Office, or changes their email address with Campus Technology Services (CTS), these changes are not automatically carried over to the Library Management System (aka Alma/Primo). Due to technical issues, the Banner/myHeliotrope system and Alma/Primo do not "talk" to each other seamlessly and require manual updates.

To update your name/email address with the Library, please email ask@purchase.libanswers.com or contact Systems & E-Resources Librarian Carrie.Marten@purchase.edu. A librarian will manually update your My Library Account with your preferred name / email address.  

If you have a brand new MORE Card, with a new barcode, you will also need to go to the Circulation Desk and have a circulation supervisor scan in your new barcode before you can check out physical materials.