Answered By: Darcy Gervasio
Last Updated: Jun 25, 2018     Views: 165

So the college and/or library website is down?  Don't panic!  As long as the Internet is still working, there are work-arounds to access the Library's resources.

Depending on the extent of the technological problem, some of these options may not always work, but it's worth a try! Usually even if the homepage (www.purchase.edu/library) is not functioning, you still have access to databases, the catalog, and research guides (libguides) as well as Moodle.

 

Try these troubleshooting tips:
 

  • Catalog:  Access the Catalog at http://purchase.libguides.com/catalog. Links to Worldcat and the Local Catalog are on the right hand column of that page.
  • Databases:  Go directly to the alphabetical Databases List at http://purchase.libguides.com/az.php or use a Research By Subject Guide appropriate to your topic.
     
    • Pro tip If you are using a computer on campus and a database fails to open when you click on it, there's a work-around! Copy/drag the link into a new browser window and delete the ezprozy prefix from the front of the URL, everything before the second http. Delete this part: "http://ezproxy.purchase.edu:2048/login?url="   (This does not work if you are off campus.)
       
    • If none of the Library's databases are working, try Google Scholar at scholar.google.com. Remember to save any useful citations so you can use the Library's Citation Lookup feature later on to get the full text of the article for free.'
       
  • eJournals/aticles: To find a specific article, go directly to the eJournals search or the Citation Lookup tool.
     
  • FAQs: For general questions about library services, you can search our FAQs even if the library homepage is down. Just go here: http://purchase.libanswers.com. FAQs are also searchable via the "Ask Us" page in every subject guide or at http://purchase.libguides.com/askus
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  • Email: To get to your Purchase email, go directly to https://mail.purchase.edu.  The "s" is required!
     
  • Moodle: To get to Moodle, go directly to https://moodle.purchase.edu
     
  • Get Updates: Check the Library's Twitter for updates about outages and restoration of access.

     

As always, if you're having trouble accessing library resources, just Ask a Librarian for help.

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