Can I send a text message to a reference librarian? How much does it cost?
Answer
Text Us! Purchase College Library has a text message reference service. You can send the Library questions via text message (SMS), and a librarian will text you back with an answer.
How do I use Text Us?
It’s easy. Just follow three simple steps:
- Text your question to (914) 873-1711*
- A librarian will respond as soon as possible!
- Save us in your contacts and text us when you’re on the go.
*Note: This number is for text only. To call the library, dial
(914) 251-6401
When can I text the library?
The text reference service will be available during the following hours:
Fall/Spring Semester Text Us Hours:
Mon-Thurs: 10am to 10pm
Friday: 10am to 4pm
Saturday: 12pm to 4pm
Sunday: 12pm to 10pm
Note: If the Library is closed for a holiday, weekend, event, or weather emergency, Text Us will not be available. See Library Hours for more. If you need assistance when the library is closed, please use our ASK US 24/7 CHAT service.
How much does it cost?
It's free! The Library doesn’t charge a fee for using Text Us; however, standard messaging and data charges from your cell phone service provider may apply, depending on your phone plan.
Who is answering my texts?
Text Us is staffed by reference librarians and circulation supervisors who work at Purchase College Library. Text Us is staffed by real librarians (we're not robots!). Unlike Ask Us 24/7 Chat, Text Us is not staffed by people at other libraries. So go ahead and text Purchase College Library... we're always happy to help!
How do keywords work?
Keywords are a great way to get fast info about the Library. Send a single Keyword or Key phrase in the body of your text, and you'll get an automated reply for frequently asked questions. (It's just like texting CooCoo for Metro North train times!) For example, you could text us keywords like...
"HOURS" to get a text showing the library's hours of operation
"WIFI" to learn how to log in to the wireless internet in the library.
Look for posters with keywords around the library or see this list of all keywords.
Scan this QR Code with your smartphone to text a librarian now! Can't scan it? Download a QR Code Reader like RedLaser.
