Answered By: Teaching, Learning, and Technology Center (TLTC)
Last Updated: Sep 16, 2016     Views: 58

If you notice inconsistencies between your class lists in myHeliotrope and enrollments in Moodle, you will need to create a ticket using the CTS Helpdesk Work Order System (WOT) to request that data be synced between the two systems. Be sure to include the course's CRN, Title, and Instructor in the Work Order details.

All Moodle course creation, faculty assignments, and student enrollments come from Banner/myHeliotrope and are funneled directly into Moodle. Matriculated students who are officially registered for courses will automatically be enrolled into those courses on Moodle. TLTC staff and instructors no longer have the ability to manually add officially registered students into Moodle courses.

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